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UX Research

From learning more about your competitors to identifying your customers, our team of experienced researchers will find out, saving you time and money 

UX Research

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If you want to provide a great experience for your users, you need to get into their ‘shoes’. Knowing your clients inside out, how they use a site, what pages and parts are of particular importance to them, is crucial to understanding how to improve the experience they have.  The better their impression, the better your results will be. 

To start we determine your goals and ambitions by thorough research into your company.  When we know you well, we can look at whether your goals are on track to be met.  By providing you with data and details of your competitors moves and grooves, you will have the very best place from which to make informed decisions about your own manoeuvres to keep everything right on target. 

With our sophisticated tooling and software, we gain access to the data that makes the difference. We are able to:

  • Produce your site analytics and statistically show what your site is doing and where it may need improvement and where it is spot on.
  • Identify the users of your site and what they are looking for, what keeps them on a particular page, what incentives work for them and what motivates them to buy/sign up etc.
  • Get people to thoroughly test drive your site and get a detailed report at the end as well as having UX Certified UX Professional evaluate your site and confirm it meets all industry standards for best practice.
  • Observe which competitors are making the biggest impact on your market area

To get the info that will ensure your site is as user friendly and customer focussed as possible, get in touch today.


UX Research services by Funky Howler


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“We instructed Funky Howler to review and critique our old website – it was 3 years old at least and not tablet friendly. Following a detailed review of the site and its’ shortcomings we asked them to design a new one from scratch. We provided the majority of the content, but the images, design/layout and navigability was all left to them. The team there quickly understood our market position and the client culture we were keen to appeal to, and we were truly delighted with the results – the perfect blend of substance and style. We would have no hesitation in recommending them.
Stephens International
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"Funky Howler have designed, built and maintained our website over a number of years.  Changing legislation means that our website has to continually evolve and remain compliant within the legal framework that we operate.  They have proved to be proactive, flexible and someone we can depend on.  Moreover, they are very interested in the effectiveness of the website to our business model and frequently suggests improvements that help bring in more traffic.."
Innovation Contracting
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"I am extremely thankful that I chose Funky Howler to produce our websites. After delivering our first website with top quality and within excellent timescales it was a "no brainer" to entrust Funky Howler to produce our 3 further websites. Paul Howell was dynamic in his approach and great at listening to client demands but also brilliant at recommending his own visionary ideas and marketing web strategies. Since the launch of our sites we have also used Funky Howler for SEO work which has accelerated our companies' exposure in good time. I could not recommmend a web designer more highly! Thank you again Funky Howler & Paul Howell. "
Kevin Harris
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